To be successful, it is fundamental that any business needs a strong foundation based on sound business practices and solid and sustainable financial management. But in our current times, with the pace of change being so rapid and when so many of our business dealings and even our social ones take place in or are increasingly facilitated by, the digital domain and our devices, it’s more important than ever that a business not only incorporate these changes into its business model but also that it remains rooted in the one constant that informs all human interaction- the value of authentic social connections.

In fact, we would go so far as to say that although every good business requires a strong foundation of smart financial management to survive, making positive and authentic social connectedness an integral part of the business is vital to making businesses in our field vibrant and successful.

In this presentation we will discuss creating positive person-to-person interaction with our guests, which most successful restaurants do, but also how important we have found it to create genuine and authentic positive social connections with our staff, vendors, and everyone with whom we come into contact. We will discuss examples of integrating this philosophy into all aspects of our workplace, and how that not only increases the satisfaction of our staff and the happiness of our guests but also makes our businesses run more smoothly and successfully.